Providing refund advice

I can offer general advice on processing refunds and spotting scams. I'll outline some potential steps like checking official channels, keeping receipts, and using chargeback. I wonder if the user wants me to verify or gather sources? I should ask if they're looking for authenticity verification or refunds guidance. Responding in Chinese, I can say, "我可以帮你核实来源并汇总要点." I might offer to search the latest reports if they want me to check sources.Crafting a concise response

I want to acknowledge the headline with a neutral response like, "收到这条消息." Then, I can offer to verify media or police reports, provide guidance on refunds, and summarize legal risks or common questions — maybe just three options instead of four.

I’ll also include practical tips for refunds, like preserving evidence, following official processes, and being cautious of scams. I'll ask about the user's location or platform since it affects their process and offer to check sources if needed. I'll keep everything concise and respond in Chinese with bullet points.